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On My Mind

Best Home Healthcare was on my mind this week.  We have been selected by the Community as one of the best.  This was a surprise because I didn’t promote the contest to those who know us best and I can’t even remember putting in my one vote.  But the Sarasota Community thought us BEST (or at the very least, good) and I thought I’d share what this means to me.

  • Customer Service – Bright Day focuses on the needs of our clients.  Always, and without fail.  We answer or return every call.  We listen to what clients, family members, and care managers say.  Consequently we get very good feedback, loyal customers and sincere appreciation for what we do.
  •  Positive & Productive Employee Relationships – Bright Day believes in the Positive Approach.  We have a statue in our lobby with just this motto.  I heard twice this week from two different employees that they enjoy coming to our office and often find themselves talking for half an hour or so with the staff.  I love hearing this!  It means our employees are comfortable and open in their discussions with us, and therefore we have created a positive & productive work environment.
  • Commitment to Excellence – Private Duty Home Health is not for the faint-of- heart.  I heard that said from a colleague of mine recently.  I agree.  But whatever the difficulty in any situation, we strive each and every day at Bright Day to provide excellent care.  And we hope that our commitment to excellence helps in some small way to make your day a little brighter.

Thank you, Sarasota, for voting us BEST HOME HEALTHCARE.  We sincerely appreciate it.

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Testimonials:

Living in Colorado with my mother in Florida creates a number of challenges.  Bright Day has served as one of her caregivers for the past five years and has done an excellent job in assisting me manage my Mom from afar.  Bonti knows the business well and strives to always deliver quality care and advice.  Geriatric care can be quite complicated due to the idiosyncrasies of the patient and their unique mental health and medical needs, as swell as the odd hours often required of caregivers.  Bright Day’s staff is very good at responding to these issues and it gives me great comfort knowing such a professional firm is on my team.  Doug S.

Testimonials:

I called Bright Day at 5:10 pm on Good Friday because my father was being moved to Hospice care at home. I got in touch with Bonti, the CEO, and she organized a nurse to call me that night and get everything set up for my father to return home on Monday. It was Easter weekend and her team stepped up. My Dad was so happy to be home and they made it possible. I am so thankful that they made his last days so good. They are a truly caring and comforting organization. Thank you.  Benjamin D.

Testimonials:

Thank you, Missy, for your prayer and thoughts.  You did an excellent job placing great people to take care of my husband.  There were times when things were quite difficult.  Again thank you for your kindness.

Jennie K.

Testimonials:

My mother truly enjoyed the time she spent with Ginny.  Ginny helped my mom with her exercises, motivated her to get out and walk around, and even styled her hair.  My mom looked forward to every visit!  I wouldn’t hesitate to recommend Bright Day, and especially Ginny, to anyone who needs home health services in the Sarasota area.  They are top notch!

C. Brown

Testimonials:

Albert was always punctual and anticipated my requirements before asked.  I must grade his behavior and work outstanding or a rating of 12 out of a possible 10.

Hal M.

 

Testimonials:

You matched the perfect person to Dad’s dry wit and situational needs and now, Barbara is his favorite person he looks forward to seeing during his weekly visits! I am so relieved that he has a reliable “assistant” who is such a lovely lady. She is someone who truly cares and enjoys him.

Jean T.

 

 

 

Testimonials:

Just wanted to take a minute to let you know how much we appreciate Bright Day!!! It is so difficult for me to try and “support” Dad when I live so far away. He was initially resistant, but you had him at “Hello” with your professional, calm and reassuring demeanor.

Jean T.

Testimonials:

Your services are fantastic! I have never worked with such a warm, caring, dedicated staff of caregivers such as yourselves. You bring such confidence to us. There is absolutely no question that Bright Day is number one!

Thank you for taking such good care of us.

Sherry K.

Testimonials:

Bright Day was very patient and helpful during the process to find a caregiver who was compatible with Mother’s desires.

Cathy S.