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On My Mind – Caregiver Transportation Available?

Posted 09-10-2021 by Bonti Burgess.

I have received client referrals in the past from Plymouth Harbor at Sarasota Bay and others because their on-site home care agency does not allow their employees to drive clients.   It was on my mind today to wonder if people ever ask about this issue in their search to hire a home health agency.  If not, you probably should.

So, what are the issues?  Why would a caregiver NOT be allowed to drive your loved one to a doctor appointment or grocery store or maybe even their favorite hair salon or concert?

It comes down to the complicated issue of road exposure and transportation liability.  Non-owned auto liability insurance – the agency doesn’t have it if their employees are not allowed to drive clients.  So what is this insurance?  Non-owned auto liability insurance is a liability insurance that covers a vehicle not owned by the agency once the limits of the vehicle owner’s auto liability insurance has been met and/or exceeded.  It can be expensive to buy since many insurers consider the home health industry to have high risk exposure.

My advice to you is pick an agency that maintains non-owned auto liability insurance in their portfolio of liability insurances because this agency not only cares about its employees and clients, but it will be able to provide the best overall bundle of services available to your loved one.

 

 

 

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Just wanted to let you know I’m very grateful for the good job you do with my husband.  After recovering from COVID he is much weaker than before, and I am hearing from other people that they can’t get help due to staffing issues.  I always know I have help coming!  Carolyn

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Thanks for looking after R.B.  Amy does a great job keeping me posted; I appreciate that! She is really on top of all aspects of her job! Barbara

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Living in Colorado with my mother in Florida creates a number of challenges.  Bright Day has served as one of her caregivers for the past five years and has done an excellent job in assisting me manage my Mom from afar.  Bonti knows the business well and strives to always deliver quality care and advice.  Geriatric care can be quite complicated due to the idiosyncrasies of the patient and their unique mental health and medical needs, as swell as the odd hours often required of caregivers.  Bright Day’s staff is very good at responding to these issues and it gives me great comfort knowing such a professional firm is on my team.  Doug S.

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I called Bright Day at 5:10 pm on Good Friday because my father was being moved to Hospice care at home. I got in touch with Bonti, the CEO, and she organized a nurse to call me that night and get everything set up for my father to return home on Monday. It was Easter weekend and her team stepped up. My Dad was so happy to be home and they made it possible. I am so thankful that they made his last days so good. They are a truly caring and comforting organization. Thank you.  Benjamin D.

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Thank you, Missy, for your prayer and thoughts.  You did an excellent job placing great people to take care of my husband.  There were times when things were quite difficult.  Again thank you for your kindness.

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My mother truly enjoyed the time she spent with Ginny.  Ginny helped my mom with her exercises, motivated her to get out and walk around, and even styled her hair.  My mom looked forward to every visit!  I wouldn’t hesitate to recommend Bright Day, and especially Ginny, to anyone who needs home health services in the Sarasota area.  They are top notch!

C. Brown

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Albert was always punctual and anticipated my requirements before asked.  I must grade his behavior and work outstanding or a rating of 12 out of a possible 10.

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You matched the perfect person to Dad’s dry wit and situational needs and now, Barbara is his favorite person he looks forward to seeing during his weekly visits! I am so relieved that he has a reliable “assistant” who is such a lovely lady. She is someone who truly cares and enjoys him.

Jean T.

 

 

 

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Just wanted to take a minute to let you know how much we appreciate Bright Day!!! It is so difficult for me to try and “support” Dad when I live so far away. He was initially resistant, but you had him at “Hello” with your professional, calm and reassuring demeanor.

Jean T.

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Your services are fantastic! I have never worked with such a warm, caring, dedicated staff of caregivers such as yourselves. You bring such confidence to us. There is absolutely no question that Bright Day is number one!

Thank you for taking such good care of us.

Sherry K.